We value your data privacy online.
Your trust is important to us, and we are dedicated to safeguarding your privacy.
This Privacy Policy outlines the procedures for collecting, utilising, disclosing, and securing your personal information during your website visits and interactions with us.
Your use of our website implies your agreement with the practices detailed in this Privacy Policy.
01.
How We Use Your Information
We use the information collected to:
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a. Respond to your inquiries and provide you with the information or services you request.
b. Improve our website and services based on your feedback and interactions.
c. Send you updates, newsletters, and marketing communications (you can opt out of these communications at any time).
02.
Protecting User Data Via Our Submission Forms
When you use our submission forms (contact us, health and safety form etc.), we take measures to protect your data:
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a. Secure Transmission: Your data is transmitted securely using encryption technologies (SSL/TLS).
b. Access Control: Access to your data is restricted to authorised personnel who need it to respond to your inquiries.
c. Data Retention: We retain your contact form submissions for a reasonable period to assist with future inquiries and for record-keeping purposes.
03.
Sharing Your Information
We do not sell your personal information with third parties. We may share your details in the following cases:
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a. With your explicit consent.
b. To comply with legal obligations.
c. To protect our rights, privacy, safety, or property.
04.
Cookies And Tracking Technologies
We employ cookies and comparable tracking technologies to improve your browsing experience. You have the ability to control your cookie preferences by adjusting your browser settings.
05.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review their privacy policies before providing any personal information.
06.
Your Rights
You have the right to access, update, correct, or delete your personal information. If you have any questions or requests regarding your data, please contact us using the information provided in the "Contact Us" section here.
07.
Contact And Communication
Visitors contacting this website and/or its proprietors do so at their own discretion and furnish any requested personal details at their own risk.
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This website and its proprietors employ any information provided to furnish you with additional details about the products/services they provide or to aid you in addressing any questions or inquiries you may have submitted.
This is not an exhaustive enumeration of your user rights concerning the receipt of email marketing materials. Your details are not conveyed to any third parties.
09.
What Counts As Personal Data?
The EU has broadened the definition of personal data to encompass the categories of information that organisations currently gather about individuals, and online identifiers like IP addresses are now deemed as personal data.
Other data, such as economic, cultural, or mental health information, is also regarded as personally identifiable information.
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Pseudonymised personal data may also fall under GDPR regulations, depending on the degree of ease or difficulty involved in identifying the data's owner.
Anything classified as personal data under the Data Protection Act is also categorised as personal data under the GDPR.
08.
GDPR
The GDPR (General Data Protection Regulation) will supersede the Data Protection Act 1998, which was enacted to implement the 1995 EU Data Protection Directive.
GDPR aims to provide individuals with greater control over how organisations utilise their personal data and to ensure uniformity in data protection laws across the EU.
GDPR categorises any information that can identify an individual as personal data, encompassing genetic, mental, cultural, economic, or social details.
Furthermore, GDPR introduces a new set of 'digital rights' for EU citizens to safeguard against the increasing value of personal data in the digital economy. Organisations failing to adhere to GDPR regulations may face substantial penalties.
10.
Changes To This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or for legal reasons. We will notify you of any material changes by posting the updated policy on our website.
11.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us here.
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We are committed to protecting your privacy and ensuring the security of your data. Thank you for visting our website.
Terms of Purchase
For workshop bookings, a full refund can be issued up to 14 days prior to a workshop. Within 14 days of a workshop, no refunds are offered, but we may offer to reschedule to the next available workshop if possible. We will, of course, discuss this with you. We appreciate that life sometimes interferes with plans; all we ask is that you communicate with us, and we will do our best to reschedule any booking made within a reasonable time period, usually 3 months.
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If you decide to purchase any personalized product from this site, such as a 1-to-1 product, you will enter into a contract of sale with us at the point of sale. If you change your mind about the purchase, you are entitled to a refund for the 14 days following the purchase. If your product starts within that 14-day period and you decide to cancel, you will not be fully refunded, but the amount of any time used or value received will be deducted from your refund.
Deductions will be calculated on a pro-rata basis. Corporate client cancellations for products will be subject to cancellation charges of 25% of the agreed fees for 3 weeks' cancellation notice in advance of the agreed supply date, 50% of the agreed fees for 2 weeks' cancellation notice in advance of the agreed supply date, and 75% of the agreed fees for 1 week's cancellation notice in advance of the agreed supply date. If you have any questions about your purchase, we will be happy to assist.
